Here's an excerpt from a post (based on a series of FB posts by my friend Mary Swarts) that I did in August that talks about how often to follow up:
Following up once a week is acceptable, professional, and totally okay. You can let your prospect know that you'll be following up in 1 week, ask him/her what day(s) & time(s) they have open on their calendar. Then be a person of your word and follow up when you say you will. Cultivate the reputation you do what you say you're going to do, and people will willingly share referrals.Personally, I find once a week or even once a month to be too much, although as I mentioned in yesterday's blog post, Joe Girard followed up with all 13,000 of his previous customers every month! However, I don't think you should ever go more than 3 months without some contact since it's been said that you lose 10% of your influence with your contacts for each month that they don't hear from you.
I would follow the steps in that post...in fact I would probably follow it exactly...I said then that I would do them in a different order, and then follow up every 2 or 3 months after that. Here's another excerpt:
1. Same day: Email saying it was nice to meet them at _____event2. Connect on FB & LinkedIn3. Send a Nice to Meet You card4. Call in 5 days (SendOutCards will take 3-5 business days to arrive)5. Coffee Meeting / Take a picture with prospect7. Follow Up Call, or Text, or FB, Card - once a week6. Send Card #2 highlighting their business with their picture on it
The guideline above will help you get into the magic number range of 5-12 touches to move your prospect into action. As you start to get into the rhythm of doing this method, you can adjust it to your style/preference.And as Tom Hopkins (also mentioned in yesterday's post) has said:
And if you haven't downloaded the SendOutCards app, go ahead and do so. It's free and if you're not already a SendOutCards customer or distributor the first three cards that you send are on me!My philosophy on follow up is that you:Follow up, follow up, follow up until they buy … or die.
Here are the links to the posts in this series on the 12 days of follow up:
Day 1
Day 2
Day 3
Day 4
Day 5
Day 6
Day 7
Day 8
Day 9
Day 10
Day 11
Day 12
Interesting days
Tomorrow - Card Playing Day
Next Tuesday - Drinking Straw Day, Festival Of Sleep Day and Chocolate-Covered Cherry Day And what could be better than Chocolate Covered Cherries? How about Chocolate-Covered Marzipan Cherries? Click on the link for Chocolate Covered Cherry Day for the recipe
January 27 - National Geographic Day, Chocolate Cake Day and International Fun At Work Day
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