Tuesday, May 31, 2016

Gas vs electric

I asked a question on Facebook yesterday about whether I should purchase a gas or electric grill for my apartment. The answers were fairly mixed...two said gas, one said electric and one basically said charcoal or nothing. I did do a little research, and again the results are mixed,

As far as flavor goes charcoal is definitely the winner with gas not too far behind. The flame is the big factor in that since both methods cook the food over a flame whereas electric doesn't have a flame.

As far as convenience gas and electric are fairly close but I think electric wins on that front. Gas grills heat up quicker and even though it's easy to get propane tanks it can be a real pain if you run out in the middle of cooking a meal. Electric just has to be plugged in and there is an outlet on my balcony. Also gas grills tend to run smaller, which is good for my tiny balcony, and many are suitable for indoor and outdoor use.

Now looking at prices...from what I could tell prices seem to be pretty similar although it looks like electric may be a little more expensive.

I was trying to find a good video comparing gas and electric grills but I didn't have any luck.

The jury is still out on this one. I'll do more research and I'm open to more feedback from my audience, so please, if you have any ideas you'd like to share on this debate I'd be glad to hear from you!

Interesting days



Tomorrow -  Running DaySay Something Nice Day and Go Barefoot Day

Next Tuesday - VCR Day and Chocolate Ice Cream Day This makes more sense than Strawberry Ice Cream Day in January!

June 31 - You're in luck! There is no June 31


Monday, May 30, 2016

Memorial Day

I'm lucky in that I don't personally know anyone who died while serving their country. I went into the US Air Force in 1975 and I knew a lot of people who served over in Vietnam and I served again in the 2000's in the CA Air National Guard. Even though I was deployed during that time, I again didn't know anybody who died.

Unfortunately, there are a lot of my friends who can't say the same thing. They lost spouses, siblings, parents or children, as well as other loved ones and I thank every one of you for their sacrifice, as well as for yours!

There seems to be some confusion over the various military holidays.

  • Memorial Day is held on the last Monday in May and it was created to honor the memory of all those who died in service to their country
  • Veteran's Day is held on November 11th of every year. This holiday celebrates the contribution of every one who has served in the military, but is no longer serving
  • Armed Forces Day is a day to honor those who are currently serving in the Armed Forces. In the United States it is held on the 3rd Saturday in May
Memorial Day wasn't always part of a 3 day weekend. It was originally celebrated on May 30th every year until 1971 when the Uniform Monday Holiday Act went into effect. 

Some people don't like having Memorial Day being part of a 3 day weekend but I personally think it gives people more time to think about the holiday and to enjoy the various festivities.

Although this year was marred by idiots (that's the nicest term I could come up with) who drove through a bunch of crosses that were setup to honor those who died in service to our country; and who defaced a memorial wall to honor Vietnam Veterans. I'm not sure if those people were caught but I hope they're severely punished. Anything that tarnishes the memory of those men and women, especially at this time of year, should be a felony!


I will always honor the sacrifices made by those who gave all. And their loved ones!

Interesting days


Today - Mint Julep DayWater a Flower Day and Loomis Day. And, of course, Memorial Day!



June 30 - Social Media Day and Meteor Watch Day Which is a really terrible time for this, since there aren't any meteor showers on this day



Sunday, May 29, 2016

The Funday Sunnies

A nice, relaxing Memorial Day weekend. I hope you're all enjoying the long weekend and the official start of BBQ season, but don't forget the reason that we have this holiday!

Interesting days



Tomorrow - Water a Flower DayLoomis Day and Mint Julep Day Is a mint julep something that you can order at a bar? Or can you only get them down South?

Next Sunday - Cancer Survivors DayHot Air Balloon Day and World Environment Day

June 29 - Almond Buttercrunch DayCamera Day and Waffle Iron Day Waffles sound pretty good


Friday, May 27, 2016

The Friday Fishwrap

All the news that's fit to wrap around a dead fish

The week in review


Monday - "Customer service is like a toilet" Why your excellent customer service is not a selling point

Tuesday - "Radio days" About my radio interview that's currently available for listening online

Wednesday - "Land Navigation Manual: Orienting With a Map & Compass" A post from The Art of Manliness about orienteering

Thursday - "Your network equals your net worth" Why building and maintaining a network is important to your success

Interesting days


This week


Saturday - Rapture Party DayI Need A Patch For That DayLearn To Swim Day and World Whisky Day

Sunday - Sherlock Holmes DayMaritime DayHarvey Milk Day and Goth Day

Monday - Lucky Penny DayTitle Track Day and Turtle Day

Tuesday - Escargot Day, Tiara Day and Brother's Day

Wednesday - Towel DayTap Dance Day and Senior Health & Fitness Day

Thursday - Blueberry Cheesecake Day and World Lindy Hop Day

Today - Cellophane Tape Day, Don't Fry Day and Sun Screen Day

Next week


Tomorrow - Amnesty International Day and Hamburger Day


Monday - Mint Julep DayWater a Flower Day and Loomis Day

Tuesday - No Tobacco DaySave Your Hearing DayWeb Designer Day and Macaroon Day

Wednesday -  Running DaySay Something Nice Day and Go Barefoot Day

Thursday - Leave The Office Earlier Day and Rocky Road Day

Friday - Chimborazo DayRepeat DayFish and Chip Day and Doughnut Day


Next month

June 21 - Make Music DayCherry Tart DayGo Skateboarding DayWorld Humanist Day and Daylight Appreciation Day

June 22 - Onion Rings Day and Chocolate Eclair Day

June 23 - Public Service DayLet It Go Day and Pink Day

June 24 - Swim a Lap DayTake Your Dog To Work DayFairy Day and Pralines Day

June 25 - Global Beatles DayCatfish DayStrawberry Parfait Day and Color TV Day

June 26 - Beautician's DayChocolate Pudding DayLog Cabin Day and Canoe Day

June 27 - Please Take My Children To Work Dayndustrial Workers Of The World Day and Sunglasses Day


Thursday, May 26, 2016

Your network equals your net worth


Some of you may have heard that statement before. If you haven't (and maybe even if you have), you may not know what it means. To me, it says that successful people have lots of contacts and they nurture those contacts. Harvey Mackay is known as being a great networker, not only because he has a large network but because he has a strong relationship with the people in it.

Some of you may remember a thing called the Rolodex:


If you're young, you may have never seen one. They were used to primarily store business cards, usually alphabetically. If you didn't have a business card for someone, you could write the info on a card, sort of like an index card, and put it in the Rolodex. This appears to be a large network but it's difficult to tell what the quality is like.

I happen to have a Rolodex like this one in my desk drawer at work:

Although I think it's empty.

This was a great system at the time and I'm sure many people still use them. But the modern electronic CRM (Customer Relationship Management) systems, like Salesforce, or even the contact manager in your phone, because your network isn't always about business, is much easier to use.

One of the best ways that I know of to manage your contacts, whether personal or professional, is with the contact manager included with a free SendOutCards account. Yes, you can get a SOC account for free, with enough free storage for 1,500 contacts, 500 photos (it's time to get all those photos off your phone so you have enough space to take more), 250 saved cards and 50 campaigns. There is never a charge for having the system on your computer, laptop, tablet and/or smartphone (yes, there's an app for that) there's only a charge if you send a card. 

A couple of nice features is that you'll get email reminders two weeks before a birthday or anniversary of all of the contacts that you enter into the system and there's a history of every card that you've sent to a contact. 

But what if you have more than 1,500 contacts or more than 500 photos? Don't worry, we've got you covered. You can double the amount of storage (although only 2,500 contacts) for a one-time fee of $99, plus you get a 7-touch campaign that you can use immediately to reach out to your contacts 7 times...automatically. Still not enough? For a one-time fee of $199 you get unlimited storage for your contacts, photos, cards and campaigns, plus the 7-touch campaign! There are no additional charges for the system. The only time you'll pay anything more is if you actually send a card and that's only $1.17 - $1.98 per card plus postage of 47 cents (yes, it's gone down by 2 cents).

Remember, your net worth isn't only measured in dollars...it's also measured by the quality of your relationships!

So, sign up for your free SendOutCards account at www.sendoutcards.com/144087 or email me at rick.tompkins@att.net and I'll be glad to help you setup your account or answer any questions you have about the system, cards and/or gifts.

Interesting days



Tomorrow - Cellophane Tape DayDon't Fry Day and Sun Screen Day

Next Thursday - Leave The Office Earlier Day and Rocky Road Day One of my favorite ice cream flavors! I'm all out...I better stock up

June 26 - It's Beautician's Day and Chocolate Pudding Day. These two seem to go together really well...Log Cabin Day and Canoe Day


Wednesday, May 25, 2016

Land Navigation Manual: Orienting With a Map & Compass

Orienteering was one of my favorite activities with the boys, although I found out later that Nick didn't like it. I haven't gone in years, but I think I need to check into it again. I know a couple of clubs in the Bay Area and Sacramento, but I need to see if there's a club in Modesto.

This is an article from The Art of Manliness:

Welcome back to the Art of Manliness Land Navigation Manual. In Part I, we covered how to properly use a compass, how to shoot your bearings, and the best map for navigating: the topo map. Before we can start actually navigating, which we’ll get to in Part III of this series, we still need to learn where we are in relation to our map — how to orient ourselves. So in this installment, we’ll go over the skills you need to do just that.

Adjusting Your Compass For Declination

Remember declination from Part I? Now that we’re putting compass to map, we need to adjust for it so that we can accurately orient and navigate.
Before we do that, let’s dig a bit deeper into declination. It will make it easier to understand why we adjust for declination in the first place.
As mentioned in Part I, true north and magnetic north aren’t the same. True north is at the very top of the earth, while magnetic north is currently off the coast of Greenland. The angle between true north and magnetic north is declination. But here’s where things get tricky: the angle of declination changes depending where you are on the earth.
Look at this map below:
declination
See the line labeled the “agonic line”? When you’re on this line and are facing true north, magnetic north lines up perfectly, too. No declination exists and you don’t have to adjust your compass.
But let’s say you’re in the Muir Woods near San Francisco and you’re facing true north. Magnetic north would be slightly to your right, or east, by about 14°. If you point your compass towards true north, your compass needle is going to point a little to the east. Its declination would be written as 14E.
Let’s move to the opposite coast of the U.S. Let’s say you’re in the Adirondacks of New York. When you face true north, magnetic north is going to be left, or west, of you by about 14°. When you point your compass towards true north, your compass needle is going to point a little to the west. So its declination would be 14W.
Basically, in areas west of the agonic line, the compass needle will point somewhere to the east of true north; in areas east of the agonic line, the compass needle will point somewhere west of true north.
What happens if you don’t adjust your compass for declination? Let’s go back to our Muir Woods example. If we didn’t adjust for declination and we’re getting bearings for our destination from our map, we’ll find ourselves off by 14° or more when we start walking. That can make a huge difference!
To avoid that problem, let’s adjust our compass to take declination into account.
dec 1
1. Look at your map, or use a website to see your local area’s declination. You can also use this website to get up to date declinations. As we can see, the area I’m in has a declination of 4E.
dec 2
2. Flip your compass upside down. See that little black outline of an arrow? We’re going to move that to take into account declination on our compass.
dec 3
3. My magnetic declination is 4E, so I’ll be moving the black arrow outline towards the red hash marks that are going towards “E DECL.”
dec 4
4. Turn the little screw using a small screwdriver or the little metal piece that comes with your compass’ lanyard. You’ll want to turn it until that black arrow outline is lined up with the 4E hash mark.
dec 5
5. Boom. Compass adjusted for declination.
What if you don’t have a compass that allows you to adjust for declination? Well, you’re going to have to do some math with all your bearings to make sure you get a true bearing.
If your local declination is east of the agonic line, you’ll need to add the declination to the bearing on your compass; if your local declination is west of the agonic line, you’ll subtract the declination from the bearing on your compass.
So, if you’re in Muir Woods and your compass has a bearing of 180°, you’ll want to subtract 14°. So your true bearing would be 166°.
If you’re in the Adirondacks, you’ll want to add 14° so your true bearing would be 194°.
Another trick for declination when your compass can’t adjust for it is to create your own declination arrow out of masking tape and tape it beneath your compass under the correct declination degree hash (This will only work if your compass has a clear base). You’ll line up your needle with the tape arrow instead of the arrow on your compass.

Orienting Your Map to True North

With our compass adjusted for local declination, we’re now ready to start orienting ourselves. The first step of orienting with our map and compass is to make sure north on the map lines up with north in our terrain. Remember, maps are drafted with north at the top. If you’re facing south, but are holding the map right side up, everything on your map is going to be ass-backwards.
Luckily, orienting your map is easy.
orient map 1
Put your compass on your map. Look at which way the red needle is pointing.
orient map 2
Turn your map so that north on the map, points in the same direction as the needle.

Taking a Bearing From a Map

Let’s say you’re planning a short hike from one point to another. You can’t see the end point in your terrain, so you can’t shoot a bearing on it. You can, however, see the two points on your map. Well, we can use our compass as a protractor to take a bearing from our map. With that bearing, we can use our compass to start traveling in the direction we need to go in order to get to our endpoint.
Here’s how to do it:
bearing 1
1. Place the compass on the map with one long edge of the baseplate running between the two points of interest. Make sure the direction of travel arrow is pointing to the spot that you’re trying to get to. (Note: Ignore the magnetic compass needle. We’re not using it at all during this entire process.)
bearing 2
2. Turn the bezel on your compass so that north on the compass points to north on the map. The housing lines should be parallel with the map’s vertical grid lines.
bearing 3
3. Read the number at the index line. That’s your bearing from point A to point B.

Transferring a Bearing Taken From Your Compass to Your Map

1. Take a bearing to a visible landmark using your compass.
2. Identify where you are on the map and place the compass edge over this location.
3. Using your location as a pivot, rotate the compass until north on the bezel is pointing to the top of the map and the compass housing orienting lines are parallel with the map’s vertical grid lines. The edge of the compass baseplate is now pointing in the direction of the visible landmark from which you took your bearing.

Figuring Out Your Location on a Map Using Point, Line, and Area Position

Let’s say you’re out hiking. You’ve got your trusty compass and a map of the area, but you don’t know exactly where you are in relation to the map. With a little bit of compass work, you can figure this out.
Point position. When you do know exactly where you are in relation to your map, you have your “point position.”
When we know our point position, we can identify any landmark that we see in our terrain by using the map. Let’s say you’ve hiked the peak of Camel’s Hump in Vermont. You look out into the distance and you see another mountain peak, but you don’t know the name of it. All you have to do is shoot a bearing towards the unidentified peak. You discover that it has a bearing of 176°. Take that bearing and plot it on the map using the technique explained above.
point1
The plotted line cuts through Mt. Ethan Allan — that’s the peak you saw. Huzzah!
When we don’t have our point position, we have to use less exact forms of orientation based on line or area position to find it:
Line Position. When you have a line position, you know that you’re on some identifiable line on the map (trail, ridge line, etc.), you just don’t know exactly where. You don’t have your point position. Not a problem. You just need one more piece of information to figure out exactly where you are on the map.
saddle
For this example, we’re going to go to the Wichita Mountains Wildlife Refuge in Oklahoma. We know we’re somewhere along HW 115 and south of Saddle Mountain. We just don’t know where exactly. We can find out easily enough, though.
Shoot a bearing with your compass at the peak of Saddle Mountain. You see that the mountain is 24° in relation to you.
compass 1
Go to your map. Orient your map so that it’s lined up with magnetic north (see above). On your map, shoot the back bearing that you just took with your compass from the top of Saddle Mountain. In this case, it would be 204° (24+180).
Using the side of your compass, draw a line towards the highway that you’re on. Where the line intersects with the highway is where you are on the map.
Area Position. What if you’re not on a trail, but you just know the general area you’re in? How can you get your point position then?
Easy.
unknownarea
Let’s say you know you’re southeast of Saddle Mountain and northeast of some smaller mountains.
First, use your compass to get a bearing on a peak of Saddle Mountain. You see that it’s 310° in relation to you. We’re going to use the back bearing of that to plot a line from Saddle Mountain towards our general direction on the map. That would be 130°.
Plot a line on the map from Saddle Mountain at 130°. You’re somewhere on that line, so you know have a line position. Now we’re going to find out where exactly we are on that line.
areaplot
Take a bearing on the mountain that’s southwest from you. You see that it’s 230° in relation to your location. The back bearing is 50°. Plot a line on the map using the back bearing from that mountain. Where the second line intersects with the first is where you’re at on the map, more or less.
There you go. The basics of orienting yourself with a map and compass. Check back next month for our final briefing on how to navigate using MGRS coordinates, just like they do in the military.
____________
Sources and Further Reading

Tuesday, May 24, 2016

Radio days


It's a good thing I did radio instead of TV then!

I've got an interview that I did last Friday that will be airing today thru Sunday at 8:00, 1:00, 4:00 and 9:00 Pacific time.


You can listen to it here.

There will be 4 segments to the program:
  1. Introduction, my radio days and discussion of SendOutCards
  2. My career at AT&T
  3. The networking groups and events that I've been a part of
  4. Paying it forward
Be sure to take some time and listen to my interview. I think it's pretty interesting, if I do say so myself.

Interesting days




Tomorrow - Towel DayTap Dance Day and Senior Health & Fitness Day

Next Tuesday - No Tobacco DaySave Your Hearing DayWeb Designer Day and Macaroon Day Yum

June 24 - Swim a Lap DayTake Your Dog To Work DayFairy Day and Pralines Day

Be sure to try the Jack Daniel's Praline Pecans from SendOutCards


The mellow and distinct flavor of Jack Daniel's whiskey comes together with smooth, fresh pecans to give you a taste you won’t soon forget!

Monday, May 23, 2016

Customer service is like a toilet


Now, before you get all upset and tell me how wonderful your customer service is...let me tell you that your customers don't really care!

Customer service is like a toilet. When you're going out to a restaurant, you don't say "Honey, let's go to that restaurant with the really clean toilets" because that's not the main reason you go to a restaurant. However if the toilets are dirty, you'll probably never go back. And in most cases, people don't shop at a business because of their excellent customer service...but they will stop shopping at a business if they have awful customer service. Because, like clean toilets are expected at a restaurant, excellent customer service is expected at any business.

So, if your customer service won't attract clients, what will? Being top of mind when the client thinks about purchasing your product or service.

How do you stay top of mind with your clients or customers? By keeping in touch with them throughout the year...by email, phone calls, texts and greeting cards. There are two statistics that you need to be aware of...
  1. 54% of customers leave due to perceived indifference. You may love your customers but if they don't know it, they will leave
  2. You lose 10% of your influence with somebody for every month that you don't reach out to them 
You should reach out to every one of your clients at least once a quarter, but in this case more often is much, much better. If possible, reach out to them once a month in some way; whether card, call, text or email.

SendOutCards makes it easy to keep in contact with your clients. We can help you setup multi-touch campaigns that will reach out to your customers or clients several times per year...automatically. We offer Mastering Relationship Marketing online training to show you how, when and why to keep in touch with your clients to stay top of mind without being too pushy or sales-y. In fact, your customers will look forward to hearing from you. To find out more, go to my link at the beginning of this paragraph or better yet, email me at rick.tompkins@att.net and I can help you get started right.


Interesting days




Tomorrow - Escargot DayTiara Day and Brother's Day

Next Monday - Mint Julep DayWater a Flower Day and Loomis Day

June 23 - Public Service DayLet It Go Day and Pink Day





Saturday, May 21, 2016

Friday, May 20, 2016

The Friday Fishwrap

All the news that's fit to wrap around a dead fish

The week in review


Monday - "No one makes money in those things!" You are the average of your five closest friends

Tuesday - "For the ladies" 70% of the network marketing profession is made up of women

Wednesday - "There’s Someone I’d Like You to Meet…How To Use Introductions to Strengthen Weak Ties and Advance Your Career"

Thursday - "Is it stalking or following up?" Effective follow up

Interesting days


This week


Saturday - Train DayFair Trade DayChicken Dance Day and International Astronomy Day

Sunday - Straw Hat DayNylon Stockings Day and Chocolate Chip Day

Monday - Accounting DayBiographers DayInternational Virtual Assistants DayDrawing Day and Sea Monkey Day

Tuesday - Pack Rat DayWorld Hypertension DayWorld Telecommunications Day and World Baking Day

Wednesday - Museum DayVisit Your Relatives DayNo Dirty Dishes Day and Golf Day

Thursday -  Notebook Day and May Ray Day 

Today - Weights & Measures Day, Be a Millionaire Day, Endangered Species Day, Bike To Work Day, Pick Strawberries Day and Pizza Party Day 

Next week


Tomorrow - Rapture Party DayI Need A Patch For That DayLearn To Swim Day and World Whisky Day

Sunday - Sherlock Holmes DayMaritime DayHarvey Milk Day and Goth Day

Monday - Lucky Penny DayTitle Track Day and Turtle Day

Tuesday - Escargot Day, Tiara Day and Brother's Day

Wednesday -  Towel DayTap Dance Day and Senior Health & Fitness Day

Thursday - Blueberry Cheesecake Day and World Lindy Hop Day

Friday - Cellophane Tape Day, Don't Fry Day and Sun Screen Day

Next month


June 14 - Flag DayWorld Blood Donor Day and Bourbon Day

June 15 - Magna Carta DaySmile Power Day and Nature Photography Day

June 16 - Fudge DayFresh Veggies Day and Dump The Pump Day

June 17 - Apple Strudel DayEat Your Vegetables Day and Flip-Flop Day

June 18 - Go Fishing DaInternational Sushi DayInternational Picnic DaySplurge DayWorld Juggling Day and International Panic Day

June 19 - Martini DaySauntering DayJuneteenthTurkey Lovers' DayWorld Sickle Cell Awareness DayGarfield The Cat Day and Father's Day

June 20 - American Eagle DayWorld Productivity Day and Ice Cream Soda Day

Thursday, May 19, 2016

Is it stalking or following up?

My friend, Mary Swarts, put on an excellent event with uber realtor, Jay McHugh, and SendOutCards' President of Field Operations, Steve Schulz, on May 5th in Fresno. If you weren't there, you really missed out! But we are trying to put on a similar event in the SF Bay Area.

One of the things that Mary did was to put a new tip on the Facebook event page every few days leading up to the event to give people a glimpse into what they'd be learning about how to use the premier follow up tool on the market. Here's an example of one of her tips:
Secret #3
"How often should I follow up?" "I don't want to be pushy" "I'm afraid of what people will say about me" Gasp! "I don't want to be called a STALKER!" If we're not careful in guarding our thoughts, we let our fear take over the wheel and then, we choose not to make any calls... We talk ourselves into stopping our business before we really get it into first gear. 

We have decades of conditioning handed down without question. We back off to err on the side of being viewed "nice" so we don't make calls and follow up. Our prospect list goes cold and it takes more effort to restart the sales process. 

Real world - here's how I follow up - after a networking event: 1. Same day: Email saying it was nice to meet them at _____event 2. Connect on FB & LinkedIn 3. Send a Nice to Meet You card 4. Call in 5 days (SendOutCards will take 3-5 business days to arrive) 5. Coffee Meeting / Take a picture with prospect 6. Send Card #2 highlighting their business with their picture on it 7. Follow Up Call, or Text, or FB, Card - once a week

The guideline above will help you get into the magic number range of 5-12 touches to move your prospect into action. As you start to get into the rhythm of doing this method, you can adjust it to your style/preference.

Following up once a week is acceptable, professional, and totally okay. You can let your prospect know that you'll be following up in 1 week, ask him/her what day(s) & time(s) they have open on their calendar. Then be a person of your word and follow up when you say you will. Cultivate the reputation you do what you say you're going to do, and people will willingly share referrals.
As I'm writing this on Wednesday afternoon, I'm getting ready to go to a networking event. And as Casey Eberhart recommends, I'm not carrying any business cards. GASP! What will I do when somebody asks for my business card? I'll do step #3 above...I'll send a greeting card with my contact info in it. I have an app on my phone that lets me scan a business card and save the info in my contacts. Then I open the SendOutCards app and send them a card that's been pre-designed with my contact info in a QR code.

I'll also do steps 1 and 2 after the event. And then follow up per Mary's advice above.

Interesting days


Today - Notebook Day and May Ray Day 

Tomorrow - Weights & Measures DayBe a Millionaire DayEndangered Species DayBike To Work DayPick Strawberries Day and Pizza Party Day What are you doing to celebrate?

Next Thursday - Blueberry Cheesecake Day and World Lindy Hop Day

June 19 - Martini DaySauntering DayJuneteenthTurkey Lovers' DayWorld Sickle Cell Awareness Day and Garfield The Cat Day. But let's not forget that it's also Father's Day!