The week in review - June 22, 2018

Monday - "The 3% solution" A post about saying thank you to your customers or clients. "Joe Girard, the World's Greatest Salesman, per the Guinness Record Book, simply sent out a card every month to every customer who ever bought a car from him (13,001) or prospect. That came out to 14,000 cards a month. No sales pitch. Just "I like you" and "Happy New Year" or whatever holiday occurred that month."

Tuesday - "Introversion as an Excuse " From The Art of Manliness. "America has long been described as an extroverted country, a society that celebrates and rewards the enthusiastic, the outgoing, the sociable — those with a charming personality and a knack for glad-handing."

Wednesday - "Poor Customer Service Costs US Businesses $75 billion. "How's your customer service?  "Sadly, customers say that emotional connection happens just 30 percent of the time."

Thursday - "Summer means fun #TBT" A first day of summer post. "But you can bet that I'll be wearing my official first day of summer shirt today and listening to The Surfaris on my CD player."

Interesting days

Today - Positive Media Day, Take Your Dog To Work Day, Onion Rings Day and Chocolate Éclair Day

Tomorrow - Let It Go Day, Public Service Day, Typewriter Day, International Widows Day and International Women in Engineering Day

Next Friday - Waffle Iron Day, Camera Day, Almond Buttercrunch Day and International Mud Day 

July 22 - Hammock Day, Parents’ Day, Penuche Fudge Day, Mango Day and Creme Brulee Day