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Today's blog post is based on a podcast from The Art of Manliness:
When we think of hacking, we think of a tech-savvy dude breaking into computer systems to steal data. But hackers can also take the form of “social engineers” who get what they want by building rapport and penetrating psychological defenses.
My guest is an expert and pioneer in the area of human hacking, and shows individuals and companies the weaknesses of their security systems by breaking into their offices and computers, not by bypassing pass codes and firewalls, but simply by walking in the front door, and knowing how to ask for and receive access from the humans who run the show
His name is Chris Hadnagy, and he’s the author of Human Hacking: Win Friends, Influence People, and Leave Them Better Off for Having Met You, which takes the social engineering principles con men and malicious social hackers use to breach security systems and steal data, and shows the average person how to use them for positive ends in their personal and professional relationships. Today on the show, Chris shares how assessing which of four styles of communication someone prefers can help you better connect with them, why you should approach every interaction knowing your pretext, the keys for building rapport, and the difference between manipulation and influence. We end our conversation with tips on the art of elicitation — how to get information from someone without directly asking for it.
Here are the highlights from the program:
- What is human hacking?
- Using the DiSC assessment to figure out which of 4 types of communicator someone is
- Using “pretexting” to decide how to approach a conversation
- How to build rapport with others
- How to influence, persuade, and have hard conversations with your kids
- Why offering choices leads to greater compliance
- The difference between manipulation and influence
- How to get information from someone without asking for it directly by having an “elicitation conversation”
- Why it’s helpful to outline a conversation before having it
I'm not real familiar with DISC, but it looks like it's similar to the four temperaments of MBTI. This picture ties the four DISC categories, the four temperaments and the 16 MBTI types together:
These both are similar to BANK...you can take a BANK assessment here...it only takes about 90 seconds. BANKwill sort the four types into a hierarchy...so you can see which is your primary type, secondary, etc. The letters BANK correspond directly to DISC, which makes to easy to correlate between the two. BANK, as well as some others use colors also, but the colors don't matchup...but that's ok.
In the podcast, Chris talks about labeling the top as direct, the right side as people, the bottom as indirect, and the left as tasks, you'll come up with basically this diagram:
Interesting days
Week long celebrations:
Feb 8 - Feb 14: Cardiac Rehabilitation Week
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Next Monday - Hippo Day, Annoy Squidward Day, Singles Awareness Day and Gumdrop Day
Week long celebrations:
Feb 15 - Feb 21: Random Acts of Kindness Week
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March 8 - International Women’s Day, Peanut Cluster Day, Proofreading Day and Fill Our Staplers Day
Week long celebrations:
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