Posts
Today on the show, Tom and I discuss why the human touch and striving for excellence is what will give companies and workers an advantage in today’s market. Tom shares why execution beats strategy in business and in life, how companies can develop a culture of excellence, and why the businesses that put customers first win in the long run. Tom then makes the impassioned case that business managers should see themselves as “coaches of excellence” and that they have more of an impact on the lives of people than we give them credit for.Basically, I think it boils down to the human touch...something that SendOutCards makes easy.
Show Highlights
- Why Tom likes using the word “excellence” in regards to business
- The real threat to American jobs here in the 21st century
- Why Apple products actually succeeded (despite never appearing on time)
- Why execution matters more than strategy, planning, and philosophy
- Hotelier Conrad Hilton’s secret to success
- How can managers establish a culture of excellence?
- Why “soft” human skills are so important
- Brett’s criteria for hiring contractors and vendors
- Tom’s most important criteria for leaders
- The art of managing by wandering around
- The “14 = 14” idea
- How managers can truly make a difference in the lives of their employees
Interesting days
Today - Blue Monday, Hugging Day, Squirrel Appreciation Day, Granola Bar Day, International Sweatpants Day, Playdate Day and Martin Luther King Day
Tomorrow - Answer Your Cat’s Questions Day, Blonde Brownie Day, Celebration Of Life Day and Hot Sauce Day
Next Monday - Bubble Wrap Appreciation Day, Data Privacy Day, Blueberry Pancake Day, Kazoo Day and Global Community Engagement Day
February 21 - Sticky Bun Day, Introduce A Girl To Engineering Day and International Mother Language Day
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